what our Clients say
We think of you as an internal team and I forget you are not part of our company
I just want to reiterate how appreciative we are of you guys in client services and the ops team’s responsiveness and for following through with us per all the changes we’ve put in place. We are grateful for the team and the partnership
Client services is very quick to address any of our issues and always has a plan prepared. They are very responsible when it comes to the teams numbers and how to help them to improve. HealthyBOS is communicative with me about any and all issues and concerns of the team
I am a completely satisfied client with both client services and the whole of Team HBOS Manila. They are very astute call center professionals who do their very best to maximize the value of what they do for us and our patients. I have every intention of rewarding them with even more opportunity in 2022.Team Manila has been able to work leads that we didn’t expect to perform, we have knocked our goals out of the park and continue to grow.
The “newbies” are doing wonderfully- for month end they are so caught up that we are able to have them help an area of the business for outbound that had been struggling for end of quarter so – as always Operations is simply amazing at keeping all of the auth/doc teams on course.
We have most CMN’s coming back ever since we started working with HealthyBOS!
It’s going really well with HealthyBOS. We are finishing up auth training and then we will have all 11 payors onboarded for intake and auth. We are hitting our overall goals. Everyone is pleased!
what our Clients say
We think of you as an internal team and I forget you are not part of our company
I just want to reiterate how appreciative we are of you guys in client services and the ops team’s responsiveness and for following through with us per all the changes we’ve put in place. We are grateful for the team and the partnership
Client services is very quick to address any of our issues and always has a plan prepared. They are very responsible when it comes to the teams numbers and how to help them to improve. HealthyBOS is communicative with me about any and all issues and concerns of the team
I am a completely satisfied client with both client services and the whole of Team HBOS Manila. They are very astute call center professionals who do their very best to maximize the value of what they do for us and our patients. I have every intention of rewarding them with even more opportunity in 2022.Team Manila has been able to work leads that we didn’t expect to perform, we have knocked our goals out of the park and continue to grow.
The “newbies” are doing wonderfully- for month end they are so caught up that we are able to have them help an area of the business for outbound that had been struggling for end of quarter so – as always Operations is simply amazing at keeping all of the auth/doc teams on course.
We have most CMN’s coming back ever since we started working with HealthyBOS!
It’s going really well with HealthyBOS. We are finishing up auth training and then we will have all 11 payors onboarded for intake and auth. We are hitting our overall goals. Everyone is pleased!