The HealthyBOS Advantage
HealthyBOS offers a smarter, faster, cost effective way to get your message out to ultimately increase orders through trust, loyalty, and physician/patient engagement.
Our process is highly automated to direct the work effort to the appropriate workflow based on results from the previous workflow. Our system will automatically send a faxes, emails, samples, brochures, product information or medical notes, authorization and/or referral requests. Our calls are efficient and effective! The system automatically sends the record to the correct calling campaign to drive calls to doctors, patients or insurance companies. Both the communication frequency and fax materials or scripting are completely customized to your needs.
We achieve 75% to 85% conversion rates via product/doctor engagement calls
- 75%
- 85%
We achieve 60% to 85% success rates on documentation requests depending on the product, age of the record and quality of information received.
- 60%
- 85%
Our system works: When working records that have been worked for 30 Days by a combination of our staff and our client’s staff, in the client’s system, we are able to obtain a 50% to 75% success rate in capturing documentation that they were unsuccessful in capturing.
- 50%
- 75%
When obtaining doctor evaluations, our success rate is 65% of successful qualified notes obtained when working records after being worked by our clients for 30 plus days.
- 65%
We achieve 75% to 85% conversion rates via product/doctor engagement calls
- 75%
- 85%
We achieve 60% to 85% success rates on documentation requests depending on the product, age of the record and quality of information received.
- 60%
- 85%
Our system works: When working records that have been worked for 30 Days by a combination of our staff and our client’s staff, in the client’s system, we are able to obtain a 50% to 75% success rate in capturing documentation that they were unsuccessful in capturing.
- 50%
- 75%
When obtaining doctor evaluations, our success rate is 65% of successful qualified notes obtained when working records after being worked by our clients for 30 plus days.
- 65%
Why use the HealthyBOS portal?
AUTOMATED SYSTEM THAT DIRECTS THE NEXT ACTIVITY BASED ON THE PREVIOUS ACTIVITY.
SPECIFIC MESSAGE FOR EACH PART OF THE PROCESS FLOW
SPECIALIZED AGENTS FOR EACH CONTACT OR WORKFLOW.
Edocument/Faxing
Initial prescription / DWO / CMN request
CONTROL
Faxes are automated and specific to need. Agents are not creating specific messages, so the message is controlled as well as the contact frequency.
Doctors Information can be locked down by client so that records that go to local offices, need to use specific fax or phone numbers, be emailed, use a different frequency or quantity of contacts than the primary campaign can be controlled.
Where doctor specific information is not required, faxes are tracked and fax numbers are confirmed automatically if we get a signed order returned from a fax. They then become primary fax numbers.
If fax numbers fail more than four times with 1 or 0 successful faxes, they go to fax research specialists for updates.
Calls are directed to campaigns and grouped by who the agent is calling and the need.
Our calls are efficient and effective! The system automatically sends the record to the correct calling campaign to drive calls to doctors, patients or insurance companies. Both the communication frequency and fax materials or scripting are completely customized to your needs.
WE ARE VERSATILE ACROSS ALL MAJOR ORDERING AND BILLING SYSTEMS AND/OR CAN LEVERAGE OUR PROPRIETARY PORTAL
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Brightree
Snapworx
SOS
Capario One
Sales force
Alpha Collector
Kareo
Fastrack
Opie
CPR+HME
Futura
Emdeon
PrimeRX
Meditech
Team DME
DME Works